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IntroductionThis Privacy Policy explains why we collect your personal information, what data we collect, how we use it, and who we share it with. We want to be transparent about our practices so that you can understand how your data is handled.
Purpose of the Privacy PolicyThe purpose of this Privacy Policy is to inform users about their rights regarding their data and how Heats Casino handles personal information. By using our services, you agree to this policy.
Scope of ApplicationThis Privacy Policy applies to all users who use our platform and its services. Use of our services implies agreement to the practices described in this policy.
Consent ClauseBy using our site and services, you consent to the practices described in this Privacy Policy. We want to be transparent about how we handle your data.
Data We CollectWe collect several types of data:
Personal Information:• Name• Email• Date of birth• Address
Account Info:• Username• Password• Payment details
Technical Data:• Device information• IP address• Browser type• Cookies
Usage Data:• Site activity• Login logs• Game interactions
How We Use Your DataWe use your data for the following purposes:
• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Bonus eligibility and responsible gambling monitoring• Improving the site and personalizing the user experience• Fulfilling legal and regulatory obligations
Cookies and TrackingCookies are small files stored on your device. We use them to remember your preferences and improve your experience on our site. There are different types of cookies:
• Essential: required for site functionality• Analytics: helps us understand how users interact with the site• Marketing: used to tailor advertising based on user behavior
You can manage or disable cookies in your browser settings.
Legal Basis for ProcessingWe process your data under the following grounds:
• Contractual necessity: we need your data to provide our services• Legal obligations: we must comply with regulatory requirements• Legitimate interests: we use your data to improve our site and personalize your experience• User consent: you agree to share your data when using our services
Data Sharing and DisclosureWe may share your personal data with:
• Payment processors: to facilitate transactions• Gaming providers: to provide games and bonusesPersonal data is not sold, but disclosure may occur where legally required.
Data Storage and RetentionWe keep your personal data for as long as necessary to fulfill our contractual obligations. Data is securely stored on our servers, protected by:
• SSL encryption• Access controls• Authentication processes• Monitoring for unauthorized access
Your RightsYou have the following rights under data protection laws:
• Access, update, or delete your data• Withdraw consent or object to processing• Contact us to exercise these rights
International Data TransfersWe may transfer personal data outside your country or EEA. We use Standard Contractual Clauses to protect user data during international transfers.
Third-Party ServicesExternal links or services have their own privacy policies, which we are not responsible for.
Policy UpdatesThis Privacy Policy may be updated at any time. We will notify users through our site and email. Continued use of our services means acceptance of changes.
By using our platform, you agree to this Privacy Policy. If you have any questions or concerns about your data, please contact us.